FAQ

YES. Your family’s safety is our primary concern. Coverstar covers exceed the safety standards set by ASTM. The safety record for pools using properly operated safety covers is flawless. Our cover material is incredibly strong. Since 1960, when safety covers were first introduced into the market, there has not been a drowning in a pool or spa equipped with a properly closed Coverstar cover.

YES. The cover captures the sun’s rays during the day by acting as a giant passive solar collector. The thermal qualities in the cover hold the heat in the pool at night. This combination may increase water temperature as much as 8 to 10 degrees — easily increasing your swimming season.

When the time comes to close your pool down at the end of the swimming season, your cover can be used during the winter months as long you follow our Motorized Cover Winterization Policy. If you are unable to and unwilling to follow these procedures, please roll up your cover and discuss with your Pool Service Technician the best method for winterizing your pool

YES. Our Covers seal dirt, debris and other contaminates out of the pool, thus reducing the length of time needed for filtering the pool water.

YES. The Coverstar cover reduces consumption of chemical, electrical and gas by approximately 50%. In addition, substantially less time is required to personally maintain the pool.

The Coverstar cover is remarkably strong. The Ultraguard III fabric is made up of a revolutionary fabric plasticizer. This patented fabric is then reinforced with an incredibly strong patented heat sealed webbing.

Our highly trained service technicians are available year round to provide all warranty and service work.

With proper planning, Coverstar can cover virtually any pool shape.

Coverstar covers are available in 10 standard colors. In addition, their are a number special order colors offered.

YES. Most types of pool cleaner that do not float above the surface of the water work under the Coverstar cover. However, most Coverstar owners find cleaners are used less frequently since Coverstar seals out most dirt and debris.

Coverstar Arizona provides a number of track options from low profile flush mounted deck tracks to undermount tracks that are nearly invisible. In fact, Coverstar offers the largest selection of inconspicuous track installation options in the industry.

Approximately 5-7 years depending on the use and location of the cover. The Ultraguard III fabric has a special formulation of ultraviolet light inhibitors and plasticizers to guarantee a long life in the sun. Proper water chemistry and routine maintenance help to extend the life of the cover.

YES. We provide custom replacement covers for all makes of automatic pool cover systems with Coverstar Ultraguard III fabric. Our trained service technicians will replace the cover fabric, clean out your cover housing if applicable, and perform a basic maintenance service to prevent costly repairs.

The proper chemical balance of the pool water will prevent algae growth in a covered pool the same way it prevents growth in an uncovered pool. The only difference you will notice is fewer chemicals are needed in a Coverstar covered pool.

Most leaves and debris are blown away naturally by the wind. On bench models remaining debris should be removed before opening with a pool brush or leaf blower. On recessed models some leaves may fall into the back of the cover housing. Cover housings should be cleaned out often.

NO. Since the Coverstar cover rests on the surface of the water, several inches of accumulated rainwater will be supported by the water under the cover as long as the pool water is maintained correctly. Just be sure to pump any standing rain water off the cover prior to operating your pool cover system.

YES. A special water sensing cover pump is provided for additional safety and convenience with each Coverstar cover. This pump should be used to remove the water before operating the cover. Operating the cover with standing water on top is likely to cause damage resulting in costly repairs.

It is suggested the Coverstar cover be left open for approximately 24 hours after chemically treating the water to prevent damage to the cover fabric. A general rule of thumb is if you wouldn’t swim in the water you shouldn’t cover the water. (During this time, alternative safety measures should be in place — IE. small children should be supervised.)

Covering most pools take less than a minute.

The Coverstar Automatic Safety cover is controlled with a special on/off switch in a lockable compartment. With the cover in the closed position, the key can be removed to prevent unauthorized use.